DIXIE LEATHER

 

TERMS AND CONDITIONS

The following terms and conditions should be read carefully and are effective immediately on all orders executed by Dixie Leather.

Prices:
All our Prices are as accurate and up to date as possible.
**Due to material and Production cost fluctuations, prices are subject to change without prior notice, but the price on this site will be honored.

Payment Terms:
We accept Visa, Mastercard, Discover, American Express, ***Checks, Cashiers checks, Money Orders, PAYPALGUNPAL or CASH.
Sorry, these are the ONLY payment options we accept at this time.
NO C.O.D.'s.

Refunds:
Refunds are issued on items LESS SHIPPING CHARGES.
Customer is refunded only the purchase price of the item.
If an item is returned, the customer is responsible for return shipping.
Refunds will be given only after the item has been received and inspected.

Returns:

If you have to return an item for ANY reason, EMAIL us for specific instructions.
We do accept returns for "wrong size ordered", HOWEVER, the purchaser is responsible for ALL shipping charges.
ALL Returns are handled by Allstate Leather.


Shipping:
Shipping is listed PER ITEM.
Leather items are HEAVY and Bulky to ship.
We do not "combine" shipping.

Shipments:
All orders are shipped via UPS Ground.

All shipping is from Distribution warehouse in *Texas.


Shortages & Packages Received:
Upon receiving your order, each carton should be checked for Damage & Tampering before signing for delivery receipt.
DO NOT DISCARD damaged cartons as they may be held for inspection purposes.
DO NOT REMOVE any tags, labels, stickers from the item. These MUST be left in place to receive credit.

If you receive a damaged package by UPS, notify your local UPS Customer Service for advice.
Write "Damaged Carton" on all delivery receipts before signing.


If you have a return for damaged goods:
All merchandise must be inspected upon your receiving it.
Any discrepancies, defects or shortages must be reported to Allstate Leather Immediately.
(Toll Free @ 1(800) 491-9286)


A Return Merchandise Authorization Number (RMA #) is required for all returns.
Please write the RMA # on the outside of the each carton for quicker service.
Allstate Leather reserves the right to determine the nature of any defects discrepancies of all return merchandise.
Any credits or Replacements will only be made after returns have been received by Allstate Leather.

Restocking Fee:
A Restocking fee of 15% may be charged on merchandise being returned.
Buyer is responsible for any/all shipping of returns.

If merchandise is defective it can be exchanged within 30 days of the purchase date. 

Back Orders:
If an item is "Out Of Stock", your order will automatically be placed on "backorder" and you will be advised by EMAIL.
All back orders will be shipped within 45 to 60 days, unless we are otherwise advised by the customer to cancel the order.
Please EMAIL us to advise if you wish to cancel backorders.
 


* Shipping charges listed reflect this origin.

** The prices listed on this website will be honored.

***Any orders paid by Personal or Business Check will ship AFTER the payment has cleared.
***Note:  All returned Checks will be subject to $50.00 NSF fee.
***NSF checks must be made good within 14 calendar days.  Failure to make good on NSF check will result in it being turned over to the Lauderdale County Mississippi Courts, and any/all proceedings will be held in this County.